Frequently Asked Questions about Online Shopping
Please note that all prices are in INR Rupees . Online ordering is only available in India.
Ordering & Purchasing
⭓ What payment methods do you accept?
We accept Visa and MasterCard Net Banking UPI And Cash On Delivery on our website.
⭓ Do you offer volume discounts?
yes , we give offer volume discounts direct to the public. For quantity pricing, please contact your local distributor.
⭓Can I obtain a credit account and use a purchase order to shop?
No, Currently We Are Not Providing.
Delivery
⭓How can I track my shipment?
Yes, You Can Track Your Shipment.And You Can Contact Us To Know About Your Shipment.
⭓When will my 'In Stock' order be dispatched?
⭓My order includes ‘Pre-Order’ products AND ‘In Stock’ products. Will they be shipped separately?
Yes. Having part of your purchase on 'Pre-Order' will not delay the shipment of your ‘In Stock’ products.
⭓Can I change my delivery address?
⭓What is the warranty period?
All Warranty Will Be Provided By The Product Owner or seller. We Do Not Take Responsibility For Warranty Of Any Products.
⭓ Do you offer volume discounts?
yes , we give offer volume discounts direct to the public. For quantity pricing, please contact your local distributor.
⭓Can I obtain a credit account and use a purchase order to shop?
No, Currently We Are Not Providing.
Delivery
⭓How can I track my shipment?
Yes, You Can Track Your Shipment.And You Can Contact Us To Know About Your Shipment.
⭓When will my 'In Stock' order be dispatched?
We stock a comprehensive range of instruments at our Dallas office. If your item is In Stock, we can usually ship on the same day for orders placed before 1pm, and the next day for orders placed after 1pm. Our aim is to get your order on board with the courier within two business days of purchase.
Due to the flexibility of our factory processes and the stocking of partially manufactured components, we're able to offer these turnaround times for assembled products, too.
Due to the flexibility of our factory processes and the stocking of partially manufactured components, we're able to offer these turnaround times for assembled products, too.
If you're trying to estimate when a package will be delivered, please note the following:
- Credit card authorization and verification must be received prior to processing
- We are closed on weekends and public holidays
- Our shipping provider does not deliver on weekends and public holidays
⭓My order includes ‘Pre-Order’ products AND ‘In Stock’ products. Will they be shipped separately?
Yes. Having part of your purchase on 'Pre-Order' will not delay the shipment of your ‘In Stock’ products.
⭓Can I change my delivery address?
Your delivery information is sent to UPS immediately after your payment is processed, so it's difficult to change this after your order has been placed. Please enter your address details carefully!
If you do need to change your shipping address, please contact us as soon as possible.Quality & Warranty
⭓What is the warranty period?
All Warranty Will Be Provided By The Product Owner or seller. We Do Not Take Responsibility For Warranty Of Any Products.
